Development of the Service Model for Advocacy Services

Closed 3 Nov 2023

Opened 9 Oct 2023


City of Wolverhampton Council is embarking on an engagement exercise to find out what people think about advocacy services.

Advocacy services are designed to help eligible people say what they want, secure their rights, represent their interests, and obtain services they need. Advocacy empowers people to have a voice and makes a real difference to their lives by speaking for them when they can't and supporting them to speak for themselves when they can.

The aim of the engagement is to gather feedback on the experience of people who have used advocacy services.

Your feedback will help us to shape service design and delivery for future advocacy provision.

Why your views matter

The Mental Health Act 1983, Mental Capacity Act 2005, Mental Capacity Amendment Act 2019, Health and Social Care Act 2012 and the Care Act 2014, places duties on local authorities to provide advocacy services for eligible people living in the area.

The current advocacy service contracts are due to end 30 June 2024. New provision will commence 01 July 2024.

Your feedback (e.g. what works well and areas for development) will be used to improve the service in the future and ensure it meets needs.

For further details on how the information you provide will be used, please read our privacy notice.

What happens next

City of Wolverhampton Council will review and take into account all feedback received which will be used to shape Advocacy services going forwards.


  • All Areas


  • Service users (current or previous)


  • Adult social care and safeguarding